Terms of Membership


Last updated: [November 2025]
1. Membership Eligibility

Membership is by private invitation only and subject to approval. Notochord Equine Concierge Ltd reserves the right to accept or decline any application at its discretion.

2. Membership Tiers & Fees

Each membership tier is defined in the client’s service agreement. Fees are payable as retainers and may include variable service costs depending on estate requirements.

3. Service Scope

Membership grants access to Notochord Equine Concierge Ltd’s concierge coordination services, which include the management of veterinary care, farriery, nutrition, transportation, and related equine logistics as specified in the individual service agreement.

4. Confidentiality & Conduct

Members agree to maintain mutual confidentiality regarding any privileged information, pricing, or estate details. Notochord Equine Concierge Ltd operates under strict non-disclosure obligations to protect member privacy.

At Notochord Equine Concierge Ltd, confidentiality is not a policy — it is a principle.

Every conversation, enquiry, and detail shared with us is treated with the highest degree of discretion. We understand that our clientele value privacy as much as excellence, and our commitment reflects that understanding.

All communications, estate information, equine health records, and personal data are managed under strict confidentiality protocols. Only authorised personnel directly involved in your service delivery may access your information, and solely for the purpose of fulfilling our duties to your estate.

We do not disclose, discuss, or display any client information — past, present, or prospective — to third parties, partners, or other estates under any circumstance without written consent.

Our internal systems, communications, and data storage are protected by secure encryption and continuous monitoring to ensure your information remains private.

In all we do, your confidence is our covenant — and discretion remains the hallmark of every Notochord interaction.

5. Termination

Membership may be terminated:

  • By either party with written notice (as specified in the contract).
  • Immediately by Notochord Equine Concierge Ltd in cases of non-payment, breach of confidentiality, or reputational risk.
6. Limitation of Liability

Notochord Equine Concierge Ltd coordinates services with trusted providers but does not assume liability for third-party acts or omissions.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

For membership or legal queries, contact: Legal@nequineconcierge.co.uk

A discreet, estate-level approach to equine health — Notochord is setting a quiet new benchmark in luxury veterinary coordination.