Privacy Policy

Notochord Equine Concierge Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your information securely and confidentially.

This policy explains how we collect, use, and protect personal information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and store:

• Contact details (name, phone number, email address, estate location).
• Details about your horses and service preferences (for membership enquiries).
• Correspondence between you and Notochord Equine Concierge.

We do not collect financial information directly through our website.

2. How We Use Your Information

Your data is used to:

• Respond to membership enquiries and manage your account.
• Provide and coordinate concierge and veterinary-related services.
• Maintain administrative records and ensure quality of service.

We will never sell, lease, or share your data with third parties for marketing purposes.

3. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

4. Your Rights

You have the right to:

• Request access, correction, or deletion of your data.
• Withdraw consent for us to hold or process your data.

Requests should be sent to: Privacy@nequineconcierge.co.uk

5. Data Security

We use secure systems and encrypted communication to protect your information from unauthorised access or disclosure.

6. Contact Us

Notochord Equine Concierge Ltd

Registered in England and Wales.

Company No: [16590592]

Email: Privacy@nequineconcierge.co.uk